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cannot open CC, not supported on this Mac (Ventura)

Posted: Mon Mar 04, 2024 8:17 am
by marius
Hello,

When I double click on the CC symbol I get the following error message:

"You cannot open the CloudCompare application because it is not supported on this Mac."

I've already tried all download files, same thing everywhere.
I found a solution via Google where you can change the login shell from /bin/zsh to /bash or others via System Preferences > Users & Groups > right click advanced options >
Unfortunately all without success.

I have an iMac 27 inch, 3.3GHz 6-core Intel i5, AMD Radeon Pro 5300 4GB, 32GB DDR-4 RAM, Ventura 13.4.1

I would be very grateful to you for further solutions.

Regards
Marius

Re: cannot open CC, not supported on this Mac (Ventura)

Posted: Tue Mar 05, 2024 8:23 pm
by daniel
I've asked the only macOS expert we have in the team (Paul), I'm waiting for his answer.

Re: cannot open CC, not supported on this Mac (Ventura)

Posted: Tue Mar 05, 2024 10:05 pm
by daniel
Ok, so the only 2.13 version for macOS is built for arm processors (while you have an Intel one).

The latest Intel version was the 2.12.3: https://www.cloudcompare.org/release/Cl ... x86_64.dmg

Re: cannot open CC, not supported on this Mac (Ventura)

Posted: Wed Mar 06, 2024 8:02 am
by marius
Thank you for your quick help, it works great!